Privacy Policy & Data Protection
Understanding how we collect, use, and protect your personal information at The Daily Draw CA
Our Commitment to Your Privacy
The Daily Draw CA is dedicated to protecting your personal information and being transparent about our data practices. This policy outlines how we handle your information in compliance with Canadian privacy laws.
Information We Collect
We collect personal information necessary for providing our entertainment services, including:
- Contact details (name, email address)
- Account credentials and preferences
- Platform usage data and interaction history
- Device information and technical data
- Communication records and support inquiries
Purpose of Data Collection
Your information helps us deliver and improve our services through:
- Account management and user authentication
- Service personalization and feature delivery
- Platform security and fraud prevention
- Customer support and communication
- Legal compliance and regulatory requirements
Data Storage & Protection
We implement robust security measures to safeguard your information:
- Encrypted data transmission and storage
- Secure Canadian-based servers
- Regular security audits and updates
- Limited employee access to personal data
- Compliance with Canadian privacy regulations
Information Sharing Practices
We respect your privacy and limit data sharing to:
- Trusted service providers under strict agreements
- Legal authorities when required by Canadian law
- Business transfers with privacy protection guarantees
- With your explicit consent for specific purposes
Data Retention Period
We retain your information only as long as necessary:
- Active account data: Until account closure
- Financial records: 7 years for tax compliance
- Support communications: 3 years for service quality
- Inactive accounts: 2 years before automated deletion
Data Deletion Requests
You have control over your personal information:
- Request account deletion at any time
- Access and download your personal data
- Update or correct inaccurate information
- Withdraw consent for specific data processing
Contact for Privacy Inquiries
For data-related requests or privacy concerns:
- Email: support@thedailydrawca.com
- Response time: Within 5 business days
- Data Protection Officer available for complex queries
- Complaint escalation process for unresolved issues
Policy Updates
This privacy policy may be updated to reflect changes in our practices or legal requirements. Significant changes will be communicated to users via email and platform notifications. Continued use of our services constitutes acceptance of updated policies.
Last updated: January 2025